Making CLAS Happen Guide


Item Number: CL5400

Available In: English

Format: Binder

Audience: Public health professionals

Size: 8.5" x 11" / 183 Pages

Limit: 25 per order
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Making CLAS Happen Guide


Item Number: CL5400

Making CLAS Happen: Six Areas for Action - is a guide to providing culturally and linguistically appropriate services in a variety of public health settings.

A recently added Errata can also be downloaded for this guide.

The DPH CLAS Initiative is pleased to present this latest tool to assist agencies with implementing the CLAS Standards. The manual offers innovative and practical approaches for agencies to incorporate the federal CLAS principles and practices into all aspects of organizational activities.

"Making CLAS Happen: Six Areas for Action" divides the standards into six chapters:
  • Foster cultural competence
  • Build community partnerships
  • Collect and share diversity data
  • Benchmark: plan and evaluate
  • Reflect and respect diversity
  • Ensure language access
Each chapter includes hands on tools, resources lists and case studies from public health and social service providers across Massachusetts.


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